Frequently Asked [Cookie] Questions!
Are they really gluten-free?!
Yes! [EVERYTHING IS GLUTEN-FREE, betcha couldn't tell...]
What about other allergens?
We will always be gluten-free and nut-free.
Our Vegan cookies [and cookie dough] contain coconut [the only tree-nut in our facility.
Please Check our Nutrition Facts for more details per flavor of cookie. [some are soy-free, egg-free, sugar-free, etc...]
What is the shelf life of the baked cookies?
Cookies will last up to 3-5 days, when stored properly in a closed air tight container.
How BIG are they?
Our cookies wieigh in at rougly 2 oz [give or take] which is about 2-2.5x the size of the average place and bake cookie dough!
Are they good?
No! They're AMAZIIING!! GREAT! EXTRAORDINARY!
Can I warm them up? And HOW?!
Yes, microwave the cookies for up to 5-10 seconds or place them in a toaster oven to desired temperature [and gooey-ness]. yum.
What’s the best way to store them?
Just use any airtight container and/or resealable bag. As long as they are not left uncovered, you should be good to go!
Can I eat the cookie dough raw?
We recommend purchasing our Cookie Dough Snack Packs for your cookie dough cravings. Our Cookie Dough Snack Packs are Egg-Free + Delicious!
...but... you [technically] can eat the Vegan Chocolate Chip Bake at Home, raw if you'd like... you do you... [wink wink]
What if my oven is not fancy schmancy... any tips to bake in it??
We get it + we don't judge. First and foremost, we recommend getting an oven thermometer to be sure that teh temperature in your oven is accurate. If all else fails and/ or just want to make sure you're doing it right - feel free to contact us with any baking questions.
Can I store my dough in the freezer? Do I have to thaw them out? [...what is thawing??]
Yes, you can store your cookie dough in the freezer and/ or fridge. Whichever you like! The dough will last a bit longer when kept in the freezer, just keep an eye out for the expiration date posted on your bag.
What is the baking time for the cookies? Temperature? Heaaalppp....
Set your oven [s] to 350 degrees F and let your oven heat up. While your oven is heating up... pull out your frozen dough and let it thaw out through the duration of the oven heating up. Place cookies in the oven and let them bake for 14-17 min. Once they are baked, go ahead and eat them, but we recommend waiting 5-10 minutes... [if you can...]
Where are you located?
We are in Lincoln Square, Chicago and our Pick Up Spot for all online [pick-up] orders is located at 5077 N. Lincoln Ave.
Where can I buy cookie dough near me??
You can buy it at any of the retail spots we sell to! Check out our where to find us page to find out where you can pick up a bag now. If not, just order here- we'll ship to you or you can pick it up at your convenience.
What is important to you?
People + Cookies! [and treating them both right]
Why do you choose to be a Gluten-Free Company? Vegan?
We created a cookie for everyone because everyone deserves a good cookie. We stayed 100% Gluten-Free because you can't tell the difference between our cookies + a regular gluten-filled cookie. Which is the point!
You don't need to be gluten free to enjoy these, it's just a perk!
Do you ship? How does this work?
We are figuring all this out, in the meantime, you can buy online and pick-up in store. We hope that this helps a bit. Stay tuned!! We want everyone to have our cookies!
I’m local, do you deliver or can I pick up?
You can pick it up for now, no delivery yet. We'll keep you posted!!
Curiosity Killed the Cat, Not the Cookie...
What is sustainability?
In short- it is the practice of meeting our current everyday needs with little and/or no damage to the environment, in order to provide the ability to meet these same needs in the future.
Why is this important to us?!
It's important to us to provide our future generations with the ability to enjoy the planet and all its resources just as we have always enjoyed them. Plus, we always want to give you teh best cookies no matter your generation. So let's do this!
What does it mean to source locally?
It means to support farmers, manufacturers and businesses within a certain mile radius to the values of your company/ way of life. We currently source our ingredients from the Midwest and support those small and large companies to give us the best ingredients, all while leaving a small footprint on our planet.
What other fun projects you got lined up?
We have lots of new flavors coming up! We will have a Pop-Up for all of these new flavors, so follow us [and your heart] @youreacookie